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Housing report

405 SERRANO DR

Lakeshore · San Francisco 94132

Last updated Aug 14, 2026 from public records

Building report score

1/100 High concern

F

Public records show 32 complaint files with active notices of violation, 54 active complaints, 1 active fire violation file, 6 fire inspection follow-ups, 300 complaint records, 9 permit events in the last 5 years, and repeat themes around

What public records show

54 Active complaints
32 Active notice files
1 Active Fire violations
9 Recent permits
Year built 1942
Units 690
Property class Apartment 15 Units or more
Neighborhood Lakeshore

Issue signals

Themes and patterns

Heat / boiler 142 cases
Plumbing / leaks 102 cases
Elevator 87 cases
Accessibility 68 cases
Mold / moisture 47 cases

Active enforcement

Open safety and housing issues

DBI complaint 202660502

Aug 4, 2026 · Active · Housing Inspection Services

Sewage is backing up into the kitchen sink. it is overflowing. maintenance is not responding

DBI complaint 202660026

Jul 27, 2026 · Active · Housing Inspection Services

Date last observed: 27-jul-26; time last observed: 945pm; floor: 1; unit: f; exact location: main bldg; building type: residence/dwelling insects/rodents; ; additional information: roach infestation ;

DBI complaint 202659172

Jul 12, 2026 · Active · Housing Inspection Services

Date last observed: 10-jul-26; exact location: main bldg; building type: residence/dwelling water intrusion; no power to the unit; mold; other housing;

DBI complaint 202658794

Jul 5, 2026 · Active · Housing Inspection Services

Date last observed: 04-jul-26; time last observed: 1 pm; floor: 1st floor; unit: 311; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: persistent sewage/waste-like odor from this unit into the adjacent units and into my apartme

DBI complaint 202657934

Jun 15, 2026 · Active · Housing Inspection Services

Mildew/mold at the entire premises more than a year. it is believed from the wall. complained the management company many time and they just paited to cover.

DBI complaint 202656793

May 25, 2026 · Active · Housing Inspection Services

No heat off and on for months, no heat for two weeks now

DBI complaint 202656253

May 13, 2026 · Active · Housing Inspection Services

Since december, my kitchen walls have been saturated with rainwater. after more than two weeks, the only response i received from the superintendent was a fan. the water damage also flooded my cabinets. in march, additional leaks affected both the bathroom ceiling and the hallway

DBI complaint 202655170

Apr 26, 2026 · Active · Housing Inspection Services

The garbage area in basement in high rise apartment building has a very bad odor. the garbage is thrown down a chute and is collected in one room. the garbage receptacle fills up and the trash is spilled all over the floor. the workers have to pick up garbage from floors and disp

DBI complaint 202655020

Apr 22, 2026 · Active · Housing Inspection Services

Date last observed: 22-apr-26; time last observed: every one minute the fire alar; floor: 10; unit: c; exact location: main bldg; building type: residence/dwelling fire safety/fire escape; broken appliances; ; additional information: filed a request weeks ago with maintenance, no

DBI complaint 202654787

Apr 19, 2026 · Active · Housing Inspection Services

Caller is reporting the hot water is out today and it has been and on and off issue for the passed week, spoke with property management issue is still not fixed.

Formal notices

Notices of violation

Active formal notice on complaint 202660026

Jul 27, 2026

4 active notice items

Active formal notice on complaint 202659172

Jul 12, 2026

3 active notice items

Active formal notice on complaint 202657934

Jun 15, 2026

4 active notice items

Active formal notice on complaint 202655170

Apr 26, 2026

3 active notice items

Active formal notice on complaint 202654252

Apr 8, 2026

4 active notice items

Permit history

Recent permit activity

Permit 202603137552

Issued Mar 13, 2026 · issued

to comply with ces nov# 20265226. interior lobby finish renovation of drywall patching & infill, and painting of walls & ceilings. no structural work. no change to egress or occupancy.

Permit 202512121664

Filed Dec 12, 2025 · filed

replace ceiling light fixtures at common area corridors at existing j box on lobby, first to 12/f

Permit 202512121663

Filed Dec 12, 2025 · filed

replace ceiling light fixtures at common area corridors at existing j box on lobby, first to 12/f

Permit 202512111515

Filed Dec 11, 2025 · filed

replace ceiling light fixtures at common area corridors at existing j-box on first to twelve floors and basement.

Permit 202512111515

Filed Dec 11, 2025 · filed

replace ceiling light fixtures at common area corridors at existing j-box on first to twelve floors and basement.

Fire records

Fire violations and inspections

Fire violation 2412-0187

Dec 11, 2024 · open

Fire inspection 631667

Aug 5, 2026 · Pending

Fire inspection 638287

Jul 31, 2026 · Open/Follow-Up Needed

Fire inspection 635203

Jul 31, 2026 · Pending

Fire inspection 631666

Jul 15, 2026 · Open/Follow-Up Needed

Fire inspection 569223

Dec 26, 2024 · Pending

Resident reports

Building-related 311 reports

Residential Building 101004372813

Jul 4, 2026 · Closed

Residential Building 101004140282

May 27, 2026 · Closed

General Request 101004049651

May 13, 2026 · Closed

Residential Building 101003948656

Apr 27, 2026 · Closed

Residential Building 101003892796

Apr 17, 2026 · Closed

Full record index

All record numbers on file

Every public record number associated with this address. Tap any number to view the underlying record.

Complaints (100)
Notices of violation (50)
Fire violations (13)
Fire inspections (25)
Permits (24)

This page is a non-official summary built from City and County of San Francisco public records (DBI, Fire, 311, building permits). The interactive version below loads the latest data live. Learn how Housing Report Card works.